When you are trying to make a decision in life, particularly a financial decision, one of the key aspects you need to seperate is the reality from the sentiment. It’s also often where the best opportunities lay.

What I mean by this is that sentiment is a fickle thing that doesn’t always match reality. The most identifiable example of sentiment change is the stock market. The stock market is an … Read the full post »

We live in a world of constant distraction with our senses being bombarded with information most of our waking hours. As our smart phones have grown in capability so has the level of access by others to our available attention. So not only do we have to contend with our physical interactions with others on a daily basis, we also need to allow for constant electronic interactions such as texts, … Read the full post »

One of the most challenging parts of anyone’s working life when they work in customer or client service is being consistently positive and bright when often they just don’t feel that way. Some days life conspires against you and no matter how hard you try to duck and weave, those curve balls keep hitting you. It’s hard to smile at the customer, your boss, staff or generally anyone unfortunate enough … Read the full post »